399bet BD Terms and Conditions — Complete Guide

399bet BDWelcome to 399bet BD. These Terms and Conditions ("Terms") form a legal agreement between 399bet BD ("we", "the Platform") and you ("the User"). By using our website or app, creating an account, or accessing any of our services, you are considered to have accepted these Terms.

399bet BD is an online betting and gaming platform offering Bangladeshi users a range of betting services, including cricket, football, Live Casino, and slots. These terms and conditions apply to all services.

To place bets or play games on 399bet BD, you must register an account. The following account rules are mandatory:

• One Person, One Account: Each user may hold only one account. If multiple accounts are found belonging to the same person, all accounts may be closed and balances forfeited.
• Providing Accurate Information: You must provide accurate, complete, and up-to-date information at registration. Providing false information may result in account closure.
• Password Security: Keep your login credentials confidential. You are responsible for all activity that occurs on your account.
• Information Update: Please update your contact details immediately if they change.
• Account Sharing Prohibited: You may not allow anyone else to access or use your account.

399bet BD is only 18 years of age or older for adults only. Use of the platform by minors is strictly prohibited.

• At the time of registration, you must confirm that you are over 18 years of age.
• A government-issued ID may be requested at any time to verify your age.
• Providing a false age will result in immediate account closure, and deposited funds may not be refunded.
• A note for parents: please use parental controls on any devices accessible to minors.

The following policies apply when placing bets on 399bet BD:

• Bet Confirmation: Once a bet is placed, it cannot be changed or cancelled, unless there is a system error.
• Odds Change: Odds may change up until the event starts. The odds at the time your bet is placed are final.
• Event Cancellation: If an event is cancelled, the stake will be refunded.
• Live Betting: 399bet BD is not liable for disconnections during live betting.
• Maximum Win: Maximum winnings per bet are capped. Please visit the payments page for details.
• Data Error: 399bet BD reserves the right to void any bet placed at incorrect odds resulting from a technical error.

The following terms apply to all transactions on 399bet BD:

• Deposit Limits: The minimum deposit is ৳500. Maximum limits vary depending on your account tier.
• Withdrawal Limits: Minimum withdrawal is ৳500. Withdrawals will be limited until KYC is completed.
• Processing Time: Withdrawals are usually processed within 1–24 hours.
• Payment Methods: Transactions can be made via Mobile Pay, Nagad, Rocket, and bank transfer.
• Your Own Account: Withdrawals can only be made to your own mobile banking or bank account.
• Chargebacks Prohibited: Any chargeback claim made after a deposit has been processed will result in account suspension.

The following terms apply to all bonuses and promotional offers at 399bet BD:

• Wagering Requirements: A minimum wagering requirement must be met before withdrawing a bonus (typically 15x–30x). Terms vary by offer.
• One bonus at a time: Only one bonus may be active at a time.
• Duration: Bonuses must generally be used within 7–30 days. Any bonus that expires within this period will be forfeited.
• Game Restrictions: Some bonuses apply only to specific games or categories.
• Misuse Prohibited: Any attempt at bonus abuse may result in the bonus being voided and your account suspended.
• Right to Modify: 399bet BD reserves the right to modify or cancel any offer at any time without prior notice.

Protecting your data and funds is 399bet BD's top priority. We use SSL encryption and modern cybersecurity measures to keep your information safe.

• Your personal information is never sold to third parties.
• If suspicious login activity is detected, your account may be temporarily locked.
• We strongly recommend enabling two-factor authentication (2FA) on your account.
• Our staff will never ask for your password.

For our full privacy policy, please visit our Privacy Policy View page.

399bet BD believes betting should be a source of entertainment, not addiction. We are committed to promoting responsible betting:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Self-Exclusion: You can exclude yourself from the platform for a set period at any time.
• Reality Check: A summary of your betting activity will be displayed at regular intervals.
• Cooling-Off Period: Option to take a short-term break.

To learn more about responsible betting, visit our Responsible Gaming View page.

The following activities are strictly prohibited on 399bet BD:

• Creating multiple accounts or using another person's account
• Placing bets using bots, scripts, or automated software
• Operating multiple accounts in a coordinated manner to exploit the bonus system
• Using the platform for money laundering or processing illegal funds
• Harassing or defrauding other users
• Attempting unauthorized access to the system or hacking
• Creating an account under a false identity

399bet BD may suspend or terminate your account under the following circumstances:

• Breach of Terms and Conditions
• Providing false information
• If the account has been inactive for an extended period (more than 12 months)
• If a security risk is detected
• At your own request

You may close your account at any time by contacting our support team. Any valid remaining balance will be returned through the standard process.

399bet BD reserves the right to update these Terms and Conditions at any time. When changes are made:

• You will be notified of any significant changes via email or an in-platform notification.
• Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
• The date of the latest update will be noted at the top of the page.

If you have any questions or concerns about these terms, please get in touch with us:

• Email: support@399betbd.biz
• Live Chat: Active on the platform 24/7
• Complaint Resolution: An initial response to all complaints will be provided within 72 hours of receipt.