399bet BD Privacy Policy — Your Information Is Safe With Us

399bet BDWelcome to 399bet BD. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains how 399bet BD collects your personal information, how it is used, and how it is kept secure.

By using our website or app, you agree to this Privacy Policy. Please read it carefully in full. We want you to use 399bet BD with complete peace of mind, free from any concerns.

399bet BD only collects the information necessary to provide its services. The details are outlined below by category:

399bet BD collects information through several methods. Each is fully transparent and carried out only with your consent:

• At registration: Information you enter directly into the registration form when creating your account.
• During KYC verification: Documents submitted for identity verification (NID, passport, etc.).
• Transaction Period: Financial information provided during deposit or withdrawal processes.
• Automatically: Through cookies, log files, and tracking technologies while you use the site.
• From Third Parties: Information received through payment gateways or identity verification services.
• Support contact hours: Information you provide via live chat or email.

399bet BD uses your information only for specific, legitimate purposes. It is never used for unnecessary or unauthorized activities:

• Account Management: Creating, verifying, and keeping your account secure.
• Transaction Processing: Processing deposit and withdrawal requests.
• Service Improvement: Understanding where issues arise to further improve your experience.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Contact: Sending important updates, promotional offers, and support messages.
• Legal Compliance: Complying with applicable laws and regulatory directives in Bangladesh.
• Personalized Experience: Showing game recommendations and offers tailored to your preferences.

399bet BD shares your information with third parties only in limited and specific circumstances. We do not disclose your personal data as a general practice. Exceptions apply only in the following cases:

• Payment providers: Information required to process transactions via mobile banking services like Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: Licensed verification providers to complete the KYC process.
• Technology Service Providers: Contracted providers for server hosting and security services — who are bound by the same privacy standards we uphold.
• Legal Obligation: Under a valid order from a Bangladeshi court or regulatory authority.
• Fraud Prevention: Information may be shared with relevant authorities to prevent organized fraud.

Whenever we share information with third parties, we ensure those entities uphold the same data protection standards we do. They are not permitted to use your information for any purpose beyond what is outlined in our agreement.

The 399bet BD website uses cookies — small files stored in your browser that help improve your experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site.

399bet BD follows internationally recognized technologies and practices to protect your data. Our security framework includes:

• SSL/TLS Encryption: 256-bit encryption is active across all pages of the site.
• Data Encryption: All sensitive data stored on our systems remains encrypted at all times.
• Access Controls: Only authorized personnel have access to specific data.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Backup Systems: Data is stored in secure, encrypted backups.

How long we keep your data: Data is retained while your account is active. After closure, certain information may be kept for up to 5 years due to legal obligations, after which it is securely deleted.

Every user of 399bet BD has the following rights regarding their personal information:

To exercise any of these rights, contact our support team. We'll respond within 30 days.

399bet BD is strictly for users aged 18 and over. We do not collect information from or provide services to minors under any circumstances.

• Age verification is carried out at the time of registration.
• If any user is found to be under 18, their account will be closed immediately.
• Any such data on record will be securely deleted.
• Parents are encouraged to use parental controls on devices accessible to underage children.

399bet BD may update this Privacy Policy from time to time. When changes are made:

• The last updated date at the top of the page will reflect any changes.
• For significant changes, you will be notified via email or a platform notification.
• Continued use of the site after any changes will be considered as acceptance of the updated policy.

We encourage you to revisit this page regularly so you're always up to date.

For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us:

• Email: support@399betbd.biz
• Live Chat: Active on the platform 24/7
• Response time: Usually within 48 hours